Returns Policy

1) In the event that you are not entirely happy with your online purchase, Baby Intrigue offer to hassle free returning options.
A refund can be obtained within 14 days of receipt,
Should you wish to return items purchased online you can do so by:

• Send your return items to: Baby Intrigue, 27 Park Court, Phelim Wood, Tullow, Co. Carlow

Please enclose a letter with the following information:
Name, Address, contact number, Description of returning items, Reason for returning items.

2) Refunds can only be made in the original tender of purchase. Online refunds will be processed to the original payment card or type.

We are happy to refund your item provided they are returned to us tagged, unused, with original packaging and are fit for resale and returned to us within 14 days of receipt of purchase.
We adopt a “no quibble” policy on products with a manufacturing defect. For hygiene reasons, unless faulty or not as described, we cannot offer a refund on Earrings
This does not affect your statutory rights.

3) Please note the following:

• Once your items have been received by us please allow 14 days for account to be credited.
• Where the items are faulty, damaged or incorrect we will refund you the original delivery charges along with the returns delivery charge.
• Please retain proof of postage.
• The original delivery charge and the return delivery charge will not be refunded if an item is unwanted.
• Please note all returns are your responsibility until they reach us.
• We recommend you use a postal service which ensures you for the value of the goods you are retuning.

If you have any queries in regards to our returns policy please do not hesitate to contact us: